How do I update my shipping address?

As long as we're able to catch your order before it processes for shipment, making a change to your address is no problem, but because we do our best to process orders as quickly as possible, time for change is very limited. Please email support@merchnow.com with your full name, order number, and the updated shipping address.
If your order has already shipped: We will not be able to edit the address. Please contact USPS or UPS (dependent on your chosen shipping method) with a request to have the shipment rerouted or held for pick up. You will need your full name, shipping address, and tracking number.
If your package is marked as return to sender: We cannot do anything until the package is returned to our warehouse. If you have not contacted us to make other arrangements, we will refund the item(s) on your order. We cannot refund any shipping costs. Refunds take an average of 3-5 business days once processed.
Reshipment may be available upon request but you will be responsible for paying the reshipping fees. Please contact us once you notice your shipment being returned to coordinate reshipment.